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Features

Everything You Need to Run Your Business

One platform to capture leads, automate follow-ups, manage clients, and grow revenue — no complexity, no patchwork of tools.

Communication

Never miss a lead — capture and respond to every interaction automatically.

Missed Call Text-Back

Automatically send a personalized text the moment a call goes unanswered. Capture the lead before they call your competitor. Works 24/7, even after hours.

📵Missed call · 2:14 PM

Hi! Sorry we missed your call — want to book? 😊

Auto-sent

Yes! Saturday works 👍

✓ Lead captured

AI Call Assistant

An intelligent voice assistant that answers calls, qualifies leads, and books appointments on your behalf. Trained on your business, available around the clock.

🤖
AI Assistant · Live● 0:42

Caller: I need a haircut Saturday.

AI: I have 10am and 2pm open!

Caller: 10am please.

AI: Booked! See you Saturday 👍

Intent

Booking

Status

Booked

Two-Way Messaging

Manage all conversations — SMS, email, and web chat — from a single unified inbox. Respond in real time or let automations handle it.

Unified Inbox3 unread
S

Can I reschedule to 3pm?

SMS · 2m
M

Is Saturday available?

Web · 8m
P

Thank you so much!

Email · 1h

Lead & Client Management

Organize every contact, track every interaction, close more deals.

Lead Management Dashboard

See every lead's status at a glance — new, contacted, qualified, won. No more spreadsheets or sticky notes. Every opportunity tracked and visible.

14

New

8

Contacted

5

Booked

A

Alex T. · Missed Call

New
J

Jordan M. · Web Form

Contacted
C

Casey R. · Instagram

Booked

Client Profiles & History

Full contact profiles with interaction history, notes, and tags. Know exactly who your customers are and what they need before they walk in.

M

Maria Santos

12 visits · $840 lifetime

Last Visit

Mar 10

Next Appt

Mar 28

Tags

VIP, Color

Source

Referral

Smart Segmentation

Group clients by behavior, value, or service type. Send targeted campaigns to VIPs, lapsed clients, or first-time visitors — automatically.

Audience Segments

VIP Clients24
Lapsed (60+ days)18
First-time Visitors31

Automation & Workflows

Put your follow-ups, reminders, and campaigns on autopilot.

Automation Engine

Build multi-step workflows that trigger based on any event — missed call, new booking, completed service. No code required, just drag, drop, and go.

Missed Call Flow

● Active
📞
Missed Call
💬
Send Text-Back
Wait 24hRunning
📩
Follow-Up SMS

Follow-Up Sequences

Automatically nurture leads with timed SMS and email sequences. Turn cold leads warm and warm leads into paying clients without lifting a finger.

Lead Nurture · 4-step

ImmediateText-BackSent
Day 1Follow-Up SMSSent
Day 3Special OfferQueued
Day 7Final Check-InWaiting

Appointment Reminders

Reduce no-shows by up to 40% with automated SMS and email reminders. Customizable timing and messaging for each appointment type.

Upcoming · Mar 22

10:00 AM

Sarah M.

Haircut

Reminded
2:30 PM

Mike T.

Color

Reminded
4:00 PM

Casey R.

Trim

Sending

Booking & Reviews

Fill your schedule and build your reputation — automatically.

Online Booking

Let clients book 24/7 from your website, Google, or social media. Syncs with your calendar in real time. No double-bookings, no back-and-forth.

Book an Appointment

9:00 AM
10:30 AM
2:00 PM
3:30 PM
5:00 PM
6:30 PM
Confirm Booking

Review Management

Automatically request reviews after every visit. Monitor and respond to Google, Yelp, and Facebook reviews from one dashboard. Build trust at scale.

Recent Reviews

4.9 ⭐
Sarah M.⭐⭐⭐⭐⭐

Amazing experience! Will be back.

Mike T.⭐⭐⭐⭐⭐

Best haircut I've had in years.

Priya K.⭐⭐⭐⭐

Great service, quick and easy.

Reputation Monitoring

Track your online reputation across all major platforms. Get alerts when new reviews come in and see your rating trends over time.

Reputation Score

4.9

4.9

Google

4.8

Yelp

5.0

Facebook

Analytics & Growth

See what's working, what's not, and where to invest next.

Revenue Dashboard

Real-time visibility into revenue, bookings, and client acquisition. Track ROI on every campaign and know exactly where your money is coming from.

This Month

↑ 23%

$12,480

Total Revenue · Mar 2026

84

Bookings

$149

Avg. Ticket

22

New Clients

Growth Metrics

Monitor client retention, lifetime value, and churn. Identify your most profitable services and your highest-value customers at a glance.

Growth Overview

Client Retention

87%

+4%

Lifetime Value

$620

+$80

Monthly Churn

3.2%

−0.8%

Multi-Location Support

Manage multiple locations from a single account. Compare performance across sites, share templates, and maintain brand consistency everywhere.

All Locations

3 active
D

Downtown

$5.2k this month

On Track
W

Westside

$3.8k this month

On Track
N

Northgate

$3.4k this month

Growing

See It in Action

Book a free demo and see how LBOS works for your business.

Book a Demo