Terms of Service

1. Acceptance of Terms

[DRAFT] By accessing or using the LBOS platform (the “Service”) operated by Merging Growth (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. We reserve the right to update these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

[DRAFT] LBOS is a business operating system designed for local businesses. The Service provides lead capture, client management, automated follow-up, online booking, review management, analytics, and other business automation tools. The specific features available to you depend on your subscription plan.

3. Account Registration

[DRAFT] To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for safeguarding the password you use to access the Service and for any activities or actions under your password. You agree to notify us immediately of any unauthorized use of your account.

4. Payment Terms

[DRAFT] Paid plans are billed monthly at the rate specified at the time of purchase. All fees are non-refundable except as expressly stated in these terms. We may change our fees upon 30 days' notice. If you do not agree to the fee change, you may cancel your subscription before the new fee takes effect.

• Starter plan: $99/month
• Growth plan: $199/month
• No setup fees
• All plans are month-to-month

5. Cancellation

[DRAFT] You may cancel your subscription at any time from your account settings. Upon cancellation, your account will remain active until the end of your current billing period. After that, your access to the Service will be terminated and your data will be deleted within 90 days unless you request an export.

6. Acceptable Use

[DRAFT] You agree not to use the Service to: send unsolicited communications (spam); violate any applicable laws or regulations; infringe on the intellectual property rights of others; transmit any malware or viruses; attempt to gain unauthorized access to any part of the Service; or interfere with the proper operation of the Service. We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

[DRAFT] The Service and its original content, features, and functionality are and will remain the exclusive property of Merging Growth and its licensors. You retain all rights to the data you upload to the Service. We do not claim ownership of your business data, client information, or content.

8. Limitation of Liability

[DRAFT] In no event shall Merging Growth, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service. Our total liability for any claims under these terms shall not exceed the amount you have paid us in the 12 months preceding the claim.

9. Disclaimer

[DRAFT] The Service is provided on an “as is” and “as available” basis without any warranties, expressed or implied. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not warrant the results that may be obtained from the use of the Service.

10. Governing Law

[DRAFT] These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

[DRAFT] We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@lbos.io.