Prepare within the scope
Help with the routine work.
Gather the details, identify a missing item, and prepare a useful draft or next step.
AI controls
Define what LBOS can handle, which actions need approval, and when a person should take over. We build those decisions into the workflow with you.
See the review step
Edit a fictional follow-up, review the details, then choose what happens next.
Check the details and wording before choosing the next step.
Agreed for your business
The right level of review depends on the work. We define it with your team before the workflow is used.
Prepare within the scope
Gather the details, identify a missing item, and prepare a useful draft or next step.
Review before proceeding
Agree which customer messages, record changes, or commitments need a person’s approval.
Bring in a person
Give advice requests, unfamiliar situations, and work outside the agreed scope a clear human path.
When a person takes over
Plan what goes into a handoff: the original request, what’s missing, what has been prepared, and who needs to decide.
Agree a fallback for when the first person is unavailable.
No advice or commitment is assumed.
The information, tools, and routine steps that belong in the first workflow.
The decisions and actions that need review before they happen.
The exceptions, responsible people, and fallback steps to test together.
A few useful answers
No. We agree which routine steps can proceed within the workflow and which need review. The example on this page uses a follow-up that requires approval; the rules for your business are defined during setup.
We define the next step for that situation: request the missing detail, pause for review, or hand the work to a person. We test these cases with your team before the workflow goes live.
Review points are designed around your team’s decisions, including checking the details and changing a prepared response. You can try editing the fictional follow-up above before approving the example.
The setup should name a fallback: another responsible person, a queue for review, or a pause until the team can respond. We agree that path with you instead of assuming the work can continue.
Yes. We review the actions, connections, approvals, and exceptions for each new workflow. Changes are tested with your team before expanding what the workflow handles.
Built around your team
Bring one workflow. We’ll discuss the work, the tools, and the decisions you want to keep.
Discuss your first workflow